Our Commitment To Accessibility

How We Ensure Accessibility

  • Keyboard Navigation: Easily move around the website using your keyboard, bypassing repetitive content with “Skip to content” links.
  • Screen Reader Compatibility: Listen to website content and interact with elements using screen readers.
  • Zoom Functionality: Enlarge the text and visuals up to 200% without loss of content or functionality.
  • Clear Text and Visuals: Enjoy easy-to-read text with a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text, proper spacing, and clear image descriptions through alt text.
  • Consistent Navigation: Our website maintains a consistent structure across pages to help users easily find information.
  • Descriptive Links: We ensure that link text is descriptive and makes sense out of context.
  • Form Accessibility: All form fields are properly labelled and include clear instructions for completion.

Accessibility Standards

We aim to meet WCAG 2.3 Level AA standards. This means our website should be:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of the user interface must be understandable.
  • Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

Known Limitations

While we strive for full accessibility, some limitations might exist due to:

  • Third-party content we can’t control.
  • Linked websites with independent accessibility practices.
  • Technology limitations for certain features like interactive elements.

We’re actively working to address these areas and provide accessible alternatives whenever possible.

How We Test for Accessibility

We regularly test our website for accessibility. Our testing process includes:

  • Sample Testing: We test a representative sample of pages covering different types of content on our website.
  • WCAG 2.3 AA Compliance: All pages are tested against WCAG 2.3 AA criteria.
  • Testing Methods: We use both manual and automated testing methods, including:
    • Keyboard-only navigation testing
    • Screen reader testing (using NVDA and VoiceOver)
    • WAVE web accessibility evaluation tool
    • Color Contrast Analyser Tools
    • W3C Markup Validation Service

Continuous Improvement

We are committed to ongoing accessibility improvements. This includes:

  • Regular staff training on accessibility best practices
  • Periodic accessibility audits
  • Staying updated with the latest WCAG guidelines and technologies

Feedback and Contact Information

Your feedback is crucial in our journey towards a more accessible website. If you encounter any accessibility barriers or have suggestions for improvement, please use our contact us form.

Date of Policy

This accessibility policy was last updated on 14 August 2025. We review and update this policy annually to ensure it reflects our current practices and the latest accessibility standards.